Refund Policy

Last updated: October 2026

This Refund Policy applies to charter deposits and payments arranged through Gusok. The final terms are always those set out in the individual charter agreement signed with the yacht owner.

Deposits

A deposit (typically 50% of the charter fee) is required to confirm a booking. The balance is usually due 4–6 weeks before embarkation.

Cancellations by the Charterer

• More than 90 days before embarkation: Deposit may be refundable less any non-recoverable costs and a reasonable administration fee, subject to the charter agreement.
• 60–90 days before: Partial refund may be available depending on re-charter success.
• Less than 60 days: Deposit is generally non-refundable unless the yacht is successfully re-chartered.

Cancellations by the Owner

If the yacht becomes unavailable, we will make every effort to offer a comparable alternative. If none is acceptable, payments received will be refunded in accordance with the charter agreement.

Force Majeure

Events beyond reasonable control (severe weather, government restrictions, etc.) are handled under the force majeure clauses of the charter contract.

How to Request a Refund

Contact your Concierge or email [email protected] with your booking reference. We respond within 2 business days.